Shipping & Delivery

We are a UK company and based in the UK. Our UK Shipping is fast and free for all orders over £20.

All UK orders are dispatched using Royal Mail Tracked to ensure a professional service from order to delivery.

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UK standard tracked delivery generally, takes 2-3 business days after dispatch. This may be longer during peak periods.

Please see our Shipping Policy for more details.

For all customer service inquiries, please email help@purederma.co.uk or use the Need Help chat box available at the bottom right hand corner of each page. 

International Orders

We ship to the EU and UAE.

All of our international orders are shipped using DHL Worldwide Express to ensure a professional service from order to delivery.

International delivery charges are calculated at checkout.

Express International Tracked Shipping (UAE) - generally, takes 2-11 business days after dispatch.

For International orders (UAE) - our products are delivered at place (DAP), also called delivered duty unpaid (DDU). This means that the seller is only responsible for shipping the product, and that the customer is responsible for paying any import costs (customs tax and local VAT). Were applicable, we do not charge VAT on the shipments to the UAE.

 Please see our Shipping Policy for more details.

For all customer service inquiries, please email us at help@purederma.co.uk or use the Need Help chat box at the bottom of each